(U.S.A., Canada, and Puerto Rico)

These Additional Terms and Conditions and the Banquet Event Order, each hereby made a part of the agreement hereof (collectively, the “Agreement“) are entered into by and between the Hotel set forth on your Banquet Event Order (“Hotel” or “us” or “we” or “our”), and the person or legal entity responsible for commissioning and payment of the Event, as specified on the Banquet Event Order (“Group” or “you” or “your”). For the entire term of your use and occupancy of the contracted function space within the Hotel premises during your Event, you agree to to comply with the terms herein and as they may be amended by Hilton Domestic Operating Company Inc. (“Hilton“) from time to time in Hilton’s sole discretion and posted on this website.

  • Event” refers to the meeting/function at the Hotel as detailed in the Banquet Event Order
  • Gratuity” refers to a charge based on your Event’s food and beverage total, plus any applicable state and/or local taxes, which will be added to your account and will be fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event.
  • “Service charge” refers to a charge based on your Event’s food and beverage total, plus any applicable state and/or local taxes, which will be added to your account, and that is not a gratuity but rather is the property of the Hotel to cover discretionary and administrative costs of the Event.
  • “supplemental surcharges” are charges added to your Master Account bill to pay for costs incurred by the Hotel in connection with additional equipment, administration, and staffing necessary for the Event.  These surcharges will be solely retained by the Hotel and are not distributed to hourly or tipped employees.   Examples include, but are not limited to, early sets, late end times, outdoor venues, resets, refreshes, cleaning and other service that require staffing above normal levels and/or services outside of the normal scope contracted and paid products and services.

OPTION DATE: The arrangements set forth on the Banquet Event Order will serve as the final arrangements for your Event, and are tentatively being held for you on a first option basis until the due date specified in the Banquet Event Order.  We may release this first option with no notice required if you do not sign and return the Banquet Event Order to the Hotel by the due date.  Should other business opportunities arise such that we are in a position to confirm immediately, you will be advised and given 72 hours, or until the end of your option period (whichever is shorter) to confirm this Agreement on a definite basis by returning a signed copy of the Banquet Event Order to us, or to enable alternate dates to be researched and offered for your use.

EVENT PLANNER PROGRAM: If we agree to provide an Event Planner Bonus for this Event, then the person designated in the Banquet Event Order as the “Event Planner” is eligible to earn one Hilton Honors bonus point for every eligible dollar spent. You agree to take full responsibility for determining whether further disclosure of the Event Planner Bonus is required and for making such disclosure if it is required. Before the Event Planner Bonus can be issued, an acknowledgment form signed by an authorized representative of the Event Planner’s employer must be submitted to Hotel, with such form merely confirming that the employer is aware of the courtesy being provided to the Event Planner, and that the issuance of the courtesy does not violate the employer’s policies as of the date of issuance of the Event Planner Bonus. Hotel can provide an acknowledgement form acceptable to Hotel.

ASSIGNMENT OF FUNCTION SPACE: The function space assigned on the Banquet Event Order (if any) indicates the space that is tentatively being held and will be held on a definite basis upon signing of the Banquet Event Order by both parties.  If, for any reason, the function space tentatively held is not available for your Event, you agree that we may substitute space of appropriate size and comparable quality for your Event. If you plan to print or publish the assigned space, please contact us first to confirm the room assignment.

GUARANTEE OF REVENUE: An expected (EXP) number of attendees must be submitted by noon local hotel time, ten (10) business days prior to the Event.  The final guarantee (GTD) is due by noon local hotel time, three (3) business days prior to the Event and cannot be reduced after this time.  Guarantees by text message will not be accepted. The EXP number may increase or decrease when giving the GTD number by up to 10% without incurring liability to the Hotel.  If the EXP number is reduced by more than 10% when giving the GTD number, the Hotel will add a supplemental surcharge equal to the menu price per person multiplied by the number of attendees reduced in excess of 10%. If the EXP number is increased by more than 10% when giving the GTD number, the Hotel will add a supplemental surcharge equal to 15% of the meal cost to cover Hotel’s additional costs including rush orders and overtime.  If no GTD number is received, the EXP number of guests will be the basis for billing purposes.  Group will be charged the GTD attendance, or the number of guests served, whichever is greater.  Hotel will only prepare food to the GTD number, and will not guarantee setting the room (SET) for more than 3% over the GTD number.

DEPOSIT; PAYMENT TERMS: We require you to provide the deposit as indicated on the Banquet Event Order. Such deposit is fully refundable up to fourteen (14) business days in advance of your Event date, after which the deposit is non-refundable.  At the time of contracting, you must also provide a valid credit card (unless you have established sufficient credit facilities with Hilton or Hotel).  All charges or amounts owed by you will be charged to that initial credit card unless you make acceptable alternative payment arrangements (cash, certified check, or other credit card(s)) directly with us prior to the time that the amount becomes due.  Your initial credit card will only be charged in the following instances: 1) all estimated Event charges minus the prepaid deposit will be charged twenty-four (24) hours before the start of your Event; 2) for any additional charges you incur during your Event; and 3) if cancellation fees are assessed.  If you have established sufficient credit facilities with Hilton or Hotel, payment of all Event charges (other than the deposit) will be due within 14 business days after receipt of the final bill. Undisputed invoiced charges thirty (30) calendar days or more past due will be considered delinquent and may be charged interest at a rate of 1.5% per month, or the maximum amount allowed by law, whichever is less. In addition to any other legal rights and remedies available to us under applicable laws, we may cancel your Event and the Agreement without liability if advance payments or deposits are not paid on a timely basis.

FULL CANCELLATION: You may cancel the Event and this Agreement only by giving written notice to us.  In the event of a cancellation, our actual damages would be difficult to determine. Therefore, at the same time you send us your written notice of cancellation, you also agree to pay us, as liquidated damages and not a penalty, the following cancellation fee:


  • Cancellation notice received by Hotel anytime between the date of signing of the Banquet Event Order and eleven (11) business days prior to the Event: no cancellation fee is owed. However, if the Group cancels 13 business days or less before arrival, the non-refundable deposit (if any) will be retained by the Hotel.


  • As products and staffing services must be purchased and scheduled in advance, cancellation notices received by Hotel ten (10) business days or less in advance of the Event will incur a cancellation fee equal to 100% of the charges (including applicable gratuities, service charges, administrative fees, administrative charges, facilities charges, rentals and applicable taxes) for the EXP number of guests or the GTD number of guests, whichever is higher.


OVERTIME: You agree to begin your Event promptly at the scheduled start time and to have your guests, invitees and other persons vacate the designated function space at the agreed upon end time.  You must reimburse us for any overtime wage payments or other expenses incurred by us because of your failure to comply with these requirements.

PRICE INCREASES: There may be increases in prices due to unforeseen changes in market conditions at the time of your Event.  We will communicate these increases to you in advance.   We will require written confirmation that you agree to pay these increased prices, or at our option we may make reasonable substitutions in menus and you agree to accept such substitutions.

SET UP CHARGES: Should extensive meeting room set-ups or elaborate staging be required, there will be a set-up charge to cover Hotel costs and additional labor.  If equipment is necessary that exceeds Hotel’s inventory, then you agree to pay for the cost of renting this additional equipment.

ADDITIONAL SPEND:  You agree to pay the Hotel for any food, beverages and other services not expressly set out in the Banquet Event Order but made available on your request during the Event. On or before the arrival date, you will confirm to us in writing the names of those persons who you have authorized to sanction additional spend at the Event over and above the contracted amounts. All our records for additional spend (meeting room rental, audio/visual equipment, flipcharts, F&B functions and other incidentals) will be presented to one of your authorized signatories to be checked and signed on a daily basis.

OUTSIDE FOOD AND BEVERAGE: Due to applicable law, you may not bring alcoholic beverages into the Hotel for your Event.  You must obtain our prior approval before you bring any food or non-alcoholic beverages from outside sources into our Hotel.  Service fees will apply to any outside food or beverage served in our function space, regardless whether Hotel labor is required.

DELIVERIES:  Arrangements for delivery of packages should be made through your designated Catering/Event Manager.  Receiving, handling and shipping charges may apply.  No packages will be accepted by us that require us to pay shipping costs.  Deliveries will only be accepted within 48 hours prior to your arrival date, unless otherwise agreed by us in advance.  All deliveries must be correctly labeled as per our guidelines. To the fullest extent permitted by applicable law, we shall not be responsible for any damage to or loss of your packages.

DISPLAYS AND DECORATIONS; YOUR PROPERTY:  You may, at your option, purchase insurance to cover your personal property, including decorations, special objects and other property. To the fullest extent permitted by law, we are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it.  All displays and/or decorations will be subject to our prior written approval and we reserve the right to contract and charge you for Hotel staff to provide the labor for any installations or removals of such. Hotel can advise you of such potential charges upon request.

CONDUCT OF EVENT: To the fullest extent permitted by law, you assume full responsibility for any damage done to our premises during your Event but only to the extent such damage is caused by you, your employees, guests, agents, or your contractors, including but not limited to any damage done resulting from the installation, placement, and removal of your displays, equipment, exhibits, or other items. You also agree that your Event will not create any unreasonable disturbance to other guests or meetings, such as excessive noise, smoke or fog machines, dry ice, confetti cannons, candles, incense, or any activity that generates offensive smells. Hotel reserves the right to end your Event immediately if you do not comply with Hotel’s request to reduce or eliminate any such disturbance, in which case you will remain responsible for payment of all charges related to your Event and no refunds will be issued by Hotel.

FIRE SAFETY: Fireworks and incendiary devices are prohibited indoors at the Hotel. All room sets must comply with the local Fire Department regulations, including those pertaining to occupancy load, mandatory aisles, ceiling clearance and fire exits. Events that have vehicle displays, fog machines, fueled cooking demonstrations, lasers, exhibits (including tabletop) and/or extensive productions with staging and props, must have a certified permit from the local Fire Marshall.  All associated fees for permits, floor plan approval and stand-by fire watch are your responsibility and final approved copies of all such permits must be provided to us at least three (3) days prior to your Event. Should you require any rigging services for this Event, all such services must be arranged through the in-house audio-visual provider or the Hotel and you will be responsible for all costs associated therewith.

OUTSIDE CONTRACTORS:  Should you elect to utilize outside contractors on Hotel premises during your Event, you must notify us at least ten (10 days in advance of your Event.  We may require that your outside contractors sign a hold harmless, indemnification and insurance agreement in the form currently in use at the Hotel for similar outside contractors, and provide proof of insurance in amounts acceptable to us (amounts and types of insurance to be determined in our sole discretion based on the type of services the outside contractor will be providing) before the outside contractor will be allowed to provide services on our Hotel premises.  In some instances, despite your use of an outside contractor, Hotel may be required, pursuant to obligations imposed on Hotel by labor unions or collective bargaining agreements, to utilize Hotel labor to provide certain services, and you agree to pay the fees and/or charges associated with these services.

SECURITY: If required, in Hotel’s reasonable judgment, in order to maintain adequate security measures in light of the size and/or nature of your Event, you will provide, at your expense, security personnel supplied by a licensed guard or security agency, which agency will be subject to Hotel’s prior approval.  Such security personnel may not carry weapons.  Your security agency will be required to provide proof of insurance and sign a hold harmless agreement before they will be allowed to provide services on Hotel premises.

AUXILIARY AIDS (FOR HOTELS IN THE USA AND PUERTO RICO): The Hotel represents that it contains accessibility features for individuals with disabilities and, where needed, the Hotel will provide equivalent facilitation, auxiliary aids and services, and reasonable modifications to policies and procedures to ensure that our guests have equivalent access to the Hotel’s goods, services, and accommodations. You agree that one week in advance of your Event, you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space.  Except as required by applicable laws, you agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids.  We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids. If your Event takes place in the United States, you also agree to be responsible for compliance with the Americans with Disabilities Act in the set up and conduct of your Event.

PROMOTIONAL CONSIDERATIONS: We have the right to review and approve any advertisements or promotional materials in connection with your Event that specifically reference the name of the Hotel or a name or logo owned by a subsidiary of  Hilton. You agree that we may share your Event and Event planner information with our third party providers who offer support services to groups holding meetings/functions at our Hotel, including audio/visual services, decorators, florists, and others.

IMPOSSIBILITY: Neither party shall be responsible for failure to perform the Agreement if unanticipated circumstances beyond their control, including, but not limited to; acts of God, terrorist attacks in the city in which Hotel is located, or declared war in the country in which Hotel is located, make it illegal or impossible for the Hotel to hold the Event. The affected party may terminate the Agreement without liability upon providing written notice to the other party within ten (10) days of any such occurrence.

COMPLIANCE WITH LAWS: Each party agrees to comply with all applicable laws and regulations related to the event that is the subject of this Agreement, including without limitation, health and safety codes, anti-terrorism, anti-corruption, anti-money laundering laws and regulations, and fire regulations. Each party agrees to cooperate with the other party and any relevant government authority to ensure compliance with such applicable laws and regulations. Group expressly acknowledges and agrees that Hotel’s ability to perform under this Agreement is subject to Hotel’s compliance with all applicable laws. In addition to any other legal rights and remedies available to Hotel under applicable laws, Hotel may cancel the Event and this Agreement without liability to anyone if Hotel reasonably believes it is necessary to do so in order for Hotel to comply with Hotel’s obligations under all applicable laws or regulations.

GOVERNING LAW:  The Agreement will be governed by and interpreted pursuant to the laws of the state or province (as applicable) in which the Hotel is located, excluding any laws regarding the choice or conflict of laws.

DISPUTE RESOLUTION: The parties agree to use their commercially reasonable efforts to informally and timely resolve any dispute concerning any matter related to the Agreement by presenting the dispute to senior representatives of each party for their discussion and possible resolution in the order set forth herein; provided, however, a dispute relating to infringement of intellectual property rights shall not be subject to this provision. If within thirty (30) calendar days after submission of a disputed matter in accordance with this clause, the parties are unable to agree upon a resolution of such dispute, then either party may give notice to the other party of its intention to pursue litigation. Litigation of disputes arising out of or in connection with the Agreement will be resolved in a court of competent jurisdiction in the city and either state or province (as applicable) in which Hotel is located (or the closest available location).  TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES EXPRESSLY WAIVE THE RIGHT TO A JURY TRIAL.

DISPUTES INVOLVING CREDIT CARD PAYMENTS: As a condition of Hotel agreeing to accept your credit card as an approved form of payment for all Master Account charges, you agree that any dispute that you may raise with respect to any Master Account charges must be addressed directly between you and us and to work in good faith to resolve any such disputed invoices in a timely manner. Any dispute that cannot be timely resolved to the mutual satisfaction of the parties shall be resolved in accordance with the dispute resolution provisions as contained in this Agreement.

COLLECTION / LEGAL FEES: The parties agree that if any dispute arises in any way relating to or arising out of the Agreement, the prevailing party in any court proceeding will be entitled to recover an award of its legal fees and costs, plus pre and post judgment interest.  If we retain the services of a collection agency or legal representative to assist in the collection of any amounts due to us under the Agreement, you will pay all expenses incurred by us in such collection efforts.

SUCCESSORS AND ASSIGNS:  The commitments made by each party will be binding on their respective successors and assigns. You not may assign the Agreement or any rights hereunder without prior written approval of Hotel.  Further, the facilities contracted in the Agreement, including the meeting/function rooms, are for your exclusive use.

AMENDMENTS; ENTIRE AGREEMENT: If you make changes to the Banquet Event Order, the changes may be accepted or rejected by the Hotel in our sole discretion. The Banquet Event Order, together with these Additional Terms and Conditions, upon signature by both parties on the Banquet Event Order, constitutes the entire agreement between the parties and may not be amended or changed unless done so in writing and signed by the parties; provided, however, that your final guarantee of attendance may be made by phone.

MISCELLANEOUS: Any provision in the Agreement that is held to be illegal or unenforceable in any jurisdiction shall be ineffective to the extent of such illegality or unenforceability without invalidating the remaining provisions, and any such illegal or unenforceable provision shall be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law. Either party’s failure to enforce any term or condition of this Agreement does not waive that party’s right to enforce that or any other term or condition at any time.

Last Revised September 3, 2019